Hosting & infrastructure
Confirmed in scope- Hosting provider and regions
- Environment separation
- Backup and restore approach
Security, reliability & support
Know how the service will be run before you sign.
Your proposal and agreement set out how iPublisher is hosted, monitored, updated and supported. The exact providers, service levels and responsibilities reflect the scope you choose.
A focused conversation about your product, with no obligation.
Agreement framework
Six areas we confirm before launch
Monitoring & reliability
Confirmed in scope- Monitoring coverage
- Incident process and communication
- Service levels, where contracted
Security practices
Confirmed in scope- Access control and authentication
- Vulnerability management
- Available third-party assessments
Privacy & data protection
Confirmed in scope- GDPR and UK GDPR roles
- Data processing agreement
- Consent integration
Updates & store maintenance
Confirmed in scope- Platform release cadence
- OS compatibility updates
- Store policy changes
Support
Confirmed in scope- Channels and hours
- Matchday or peak-cover options
- Escalation path
Who does what
Clear ownership prevents expensive assumptions
Your organisation
Content ownership, licences, store accounts, internal approvals and product decisions.
iPublisher
The agreed configuration, implementation, hosting, monitoring, platform updates and support.
Data and platform providers
Coverage, availability, licensing, store review and other third-party service rules.
Shared responsibilities
Testing, incident communication, release planning, privacy choices and measurement decisions.
We publish certifications, uptime figures, provider names and response commitments only when they have been verified for the relevant service and included in the appropriate documentation.
Book an App Demo
Let’s see whether iPublisher fits your product.
Bring your audience goals, current stack and must-haves. We’ll show the relevant workflow, surface the dependencies and explain how the costs are structured.
A focused conversation about your product, with no obligation.